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AI Summary: Details WebGPT, a language model trained via RLHF to actively browse the internet, retrieve documents, and synthesize cited answers, fundamentally addressing the hallucination problem in LLMs.

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WebGPT: Browser-assisted question-answering with human feedback

Reiichiro Nakano·
Jacob Hilton·
Suchir Balaji·
Jeff Wu·
Long Ouyang·
Christina Kim·
Christopher Hesse·
Shantanu Jain·
Vineet Kosaraju·
William Saunders·
Xu Jiang·
Karl Cobbe·
Tyna Eloundou·
Gretchen Krueger·
Kevin Button·
Matthew Knight·
Benjamin Chess·
John Schulman

ABSTRACT

We introduce a method for fine-tuning language models to interact with a text-based web browser to answer open-ended questions. This model, WebGPT, searches the web, navigates through links, and synthesizes answers while citing its sources. We train the model using a combination of behavior cloning from human demonstrations and reinforcement learning from human feedback (RLHF) on the ELI5 dataset. WebGPT's answers are preferred by human evaluators over answers written by human demonstrators in 56% of cases, proving that teaching a model to use external tools can significantly improve factuality and reduce hallucinations.

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